Comments on: The Optus Failure – The right way to lose a client http://www.yuvalararat.com/2010/04/the-optus-failure-the-right-way-to-lose-a-client/ Fri, 10 Feb 2012 20:01:52 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: yuval http://www.yuvalararat.com/2010/04/the-optus-failure-the-right-way-to-lose-a-client/comment-page-1/#comment-152206 yuval Tue, 06 Apr 2010 11:52:41 +0000 http://www.yuvalararat.com/?p=1091#comment-152206 Thanks Scott, your the man. Hope you can make some other persons experience better then mine. this will be the best positive outcome i wish for this. If any person has a positive outcome please post it in the comments. Y. Thanks Scott, your the man.
Hope you can make some other persons experience better then mine. this will be the best positive outcome i wish for this.
If any person has a positive outcome please post it in the comments.
Y.

]]> By: Scott Drummond http://www.yuvalararat.com/2010/04/the-optus-failure-the-right-way-to-lose-a-client/comment-page-1/#comment-152205 Scott Drummond Tue, 06 Apr 2010 06:43:51 +0000 http://www.yuvalararat.com/?p=1091#comment-152205 Thanks for taking the time to post about your experience Yuval. Our Social Media team have already started looking into what went wrong and I’d like to make sure we pass on detailed feedback to the business. To help us follow this up I’d like to ask you for a few more details about your experience. Would it be OK for me to email you? Thanks again for the feedback – we appreciate it, Cheers, Scott Online Community Manager, Optus Thanks for taking the time to post about your experience Yuval.

Our Social Media team have already started looking into what went wrong and I’d like to make sure we pass on detailed feedback to the business. To help us follow this up I’d like to ask you for a few more details about your experience. Would it be OK for me to email you?

Thanks again for the feedback – we appreciate it,

Cheers,

Scott
Online Community Manager, Optus

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